Network administrators CTU FTS

We manage PC labs,

printing office on Horská,

we are your IT support.

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News

Summer operation of computer labs 2025

Information

From 1 July to 31 August, access to computer labs will be limited. The following labs will remain open:

  • Horská: B106
  • Konviktská: K107c
Other computer labs will be locked during this period.

Multi-Factor Authentication (MFA) Rollout

Important

CIC is currently launching an information campaign regarding the widespread implementation of multi-factor authentication (MFA) at CTU. MFA will be enforced for all users starting in November 2025. Please pay close attention to these emails, and we strongly recommend activating MFA now.

Find more information at https://ist.cvut.cz/en/our-services/multi-factor-authentication-mfa.

Switch to the ServiceDesk system

Information

From January 20, 2025, the Faculty of Transportation Sciences will gradually transition to a new system for submitting requests called ServiceDesk.

This system will not only be used for IT and building management agenda, as was the case with Helpdesk, but it is divided into four main areas:

  • Study: study agenda (Study Department), timetable (requests)
  • Science
  • Administration: Dean's Office
  • Buildings and Development: Building management and Development and Construction Office
  • IT Services: Network Management Support
Until February 3, 2025, tasks can be submitted both in the current Helpdesk and in the new ServiceDesk. After this date, the operation of the Helpdesk at the Faculty of Transportation Sciences will end, and it will no longer be possible to create new requests there.

Additional information about the new ServiceDesk application can be found on the CTU VIC website, including a basic guide on how to submit a request.

If you have any further questions regarding the deployment of the new ServiceDesk, please contact Ing. Ondřej Doležal (ondrej.dolezal@cvut.cz).